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Press Releases

NY Responds Initiative Advances to Phase Two

Wallingford, CT – In the six months since New York Governor Andrew Cuomo announced the “NY Responds” disaster response and recovery initiative, Mutualink has worked closely with the New York Division of Homeland Security and Emergency Services (DHSES) to deploy the company’s interoperable communications platform statewide. With Mutualink’s advanced technology, emergency officials across New York are able to securely share information – including voice, video, text and data files – with local governments and state agencies in real time with one easy-to-use platform.

February 22nd, 2016|
  • Super Bowl 50 Security Communications Screen Shot of Mutualink

Super Bowl Security Uses Mutualink Real-Time Comms

Santa Clara, CA – With fan safety emerging as the day's big winner, Mutualink is celebrating a victory off the football field as part of the highly-successful security operation for Super Bowl 50. Mutualink's communications platform enabled secure, real-time collaboration and information sharing among local, state and federal agencies, as well as private entities such as utilities and mass transit. The technology provided unprecedented situational awareness to law enforcement – from Super Bowl City in San Francisco, to media day in San Jose, to the big game in Santa Clara – protecting nearly 2 million football enthusiasts who converged on the Bay Area last week.

February 8th, 2016|

The rollout and integration of Mutualink into the NY Responds common operating picture will begin in 2016

Albany, NY – Governor Cuomo announced the New York State Division of Homeland Security and Emergency Services’ Office of Emergency Management has completed the Phase One rollout of NY Responds, the State’s new approach to disaster response and recovery. With the completion of Phase One, county emergency management agencies can now connect with the New York State Emergency Operations Center in Albany to improve coordination and cooperation during a disaster or emergency. “NY Responds is transforming and strengthening the way this state responds to disasters and other emergency situations,” Governor Cuomo said. “This new approach is key in executing a coordinated response which helps communities stay better informed when an emergency situation occurs and recover more quickly.”

December 28th, 2015|

Mutualink Partners with School Safety Expert in Shared Mission to Speed Response Time during School Emergencies

Wallingford, CT – Mutualink today announced an alliance with one of the Nation's top school safety and security experts, William "Bill" Smith, to improve schools' preparedness and response in emergency situations through advanced communications technology. As the founding member of American School, LLC and principal of Jennings Smith Associates , Mr. Smith brings over thirty years of experience as a security consultant and is a reknowned authority on US school safety and security issues....

October 28th, 2015|

Mutualink Earns Homeland Security SAFETY Act Certification

Wallingford, CT – Mutualink today announced that the company’s secure communications platform for real-time collaboration has received Designation and Certification from the U.S. Department of Homeland Security (DHS) under the SAFETY Act (Support Anti-terrorism by Fostering Effective Technology). Mutualink is the only multimedia interoperable communications product certified under the SAFETY Act and included on the “Approved Products List for Homeland Security.” Mutualink’s DHS Designation and Certification are effective through October 31, 2020. The SAFETY Act, which was authorized as part of the Homeland Security Act of 2002, provides legal liability protections to providers of anti-terrorism technologies that could save lives in the event of a terrorist attack. Mutuaink’s Certification is the highest level of certification available under the SAFETY Act and requires an extensive and rigorous product review process involving product quality assurance, operational effectiveness and product capability and reliability verification, among other criteria. Having achieved this, customers using Mutualink’s certified technology now have protection under the SAFETY Act from lawsuits or claims arising from acts of terrorism.

October 28th, 2015|

Mutualink Delivers Video Sharing Push-to-Talk Solution

Chicago, IL – At IACP 2015 today, Mutualink introduced Edge @Team – one of the first-ever Push-to-Talk (PTT) offerings to enable users to securely send and receive streaming video, voice and text in real time. The added “Push to See” functionality is extremely useful for law enforcement, public safety personnel, and any organization using PTT as part of their daily communications needs. Unlike alternative solutions, @Team exists on a nationwide, secure broadband network, enabling unprecedented inter-agency communication. Demonstrations of @Team’s capabilities can be seen at Booth 2244 at IACP. As Mutualink’s latest mobile solution for first responders, @Team seamlessly integrates into the Interoperable Response and Preparedness Platform (IRAPP) – the nation’s largest nationwide network of state and local responder agencies, emergency operations centers, and other critical entities. Within this environment, @Team will provide LTE (either commercial 4G or FirstNet) to LMR functionality and deliver and receive real-time video situational awareness to talkgroups and interoperable communication sessions. Mutualink’s solution is priced competitively with currently-available PTT products, while offering significant value-added features.­

October 26th, 2015|

Mutualink Unveils World’s First Wearable Gateway for First Responders Using Intel® Technology

WALLINGFORD, Conn., – Mutualink has developed the world’s first wearable communications gateway that enables first responders to share multimedia information with command posts and other agencies in real time over secure wide area networks. In emergency situations where saving time = saving lives, the Wearable Smart Gateway™ (WSG™), powered by the tiny and ultra-low power Intel® Edison™ chip, significantly reduces response times and helps first responders overcome the classic challenges of situational “blindness.” The WSG bridges critical devices used by first responders – including body cameras, heart rate monitors, locator beacons, and other handheld sensors – and instantly and securely transmits this data to relevant parties. This capability vastly improves situational awareness and provides unprecedented interoperability to first responders.

October 20th, 2015|

New Disaster Resilient Interoperable Communications Solution Ensures Inter-Agency Collaboration

Wallingford, CT – Mutualink, Inc. and IP Access International announced a new disaster resilient emergency communications solution for public safety and critical infrastructure entities that enables real time, interoperable voice, video and data communications during major disasters. The solution ensures that agencies maintain critical interoperable communications with other agency partners and critical infrastructure entities, even in cases where traditional communications networks are rendered inoperative. By combining Mutualink’s national always-on interoperable network (known as the IRAPP) with IP Access’ advanced broadband satellite solution, agencies can ensure connectivity with critical partners and services in times of disaster. Mutualink’s rapidly growing IRAPP network is the only emergency interoperability network of its kind, also used in daily operations, with more than 1,000 public safety and critical infrastructure entities participating on a nationwide basis.

September 14th, 2015|

Universal Emergency Management Technology Adoption Showcases New York State’s Leadership in Disaster Response and Recovery

Wallingford, CT – New York Governor Cuomo’s newly-unveiled “NY Responds” provides advanced emergency management technology from Mutualink to every county in New York State, at no cost to them. With Mutualink’s interoperable communications solution, emergency officials across New York will be able to securely share real-time information with local governments and state agencies. Hundreds of agencies across the U.S. and the globe rely on Mutualink to improve communication and coordination, however, New York is among the first in the nation to implement the technology solution statewide. How Mutualink Works: Mutualink integrates telephone, radio, video and file sharing into one interoperable application. The technology enables emergency managers and first responders to share information securely, seamlessly and in real time. The Mutualink GUI can be accessed via desktops, laptops, tablets, and smartphones, providing interoperability wherever its users are.

September 9th, 2015|

FirstNet in Action: JerseyNet Broadband Network Provides Unobstructed Data Connectivity to First Responders during Atlantic City Concerts

ATLANTIC CITY, NJ – New Jersey's first-ever real-world implementation of FirstNet  was an unqualified success, setting a precedent for effectively using the National Public Safety Broadband Network (NPSBN) to improve communications, security and situational awareness at large-scale public events. The Atlantic City Police Department, in conjunction with the New Jersey Office of Homeland Security and Preparedness (OHSP), deployed secure and portable technology during two concerts, allowing reliable, uninterrupted transmission of video, voice and radio communications without reliance on...

September 2nd, 2015|

Vendors to Highlight JerseyNet Public Safety LTE Deployment at APCO

WASHINGTON - News Highlights: At APCO 2015, PMC Associates, Oceus Networks, Hughes and Mutualink are partnering to demonstrate their collaboration on the JerseyNet public safety LTE deployment. A first-in-the-nation public safety broadband network utilizing deployable 4G LTE nodes, JerseyNet facilitates secure and reliable multimedia communications in both densely populated and rural locations for emergency response situations, as well as planned large-scale public gatherings. As active participants in the JerseyNet project, these companies will share collaboration and implementation strategies, challenges, and lessons learned since the deployment first began in January.

August 10th, 2015|

Mutualink Multimedia Gateway to Enable Multi-Agency Collaboration during Department of Defense Exercise

Aberdeen Proving Ground, MD – For the fourth consecutive year, Mutualink is playing an integral role as a core capability at the Joint Users Interoperability Communications Exercise (JUICE), the U.S. Army’s premier joint, coalition, and interagency communications event taking place during June. Mutualink’s multimedia interoperable communications and collaboration technology seamlessly and securely connects all participants on demand anywhere in the world – including all branches of the military, federal, state, local governments, and foreign partners – via a resilient, peer-to-peer ad hoc network utilizing any available IP transport to include wireline, wireless and satellite.

June 15th, 2015|