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emergency communications

  • 911 Continuation of Service

Mutualink Provides Continuation of Service when 911 Call Centers Go Down

911 Call Centers are a lifeline between the public and the police, fire, medical, and emergency services. From time to time these call centers go down for a variety of reasons – mother nature, maintenance, accidents. How you prepare for this inevitability can be the difference between life and death. By: Mutualink Staff There are more than 6,000 911 call centers or Public Safety Answering Points (PSAPs) across the country with an estimated 240 million...

March 16th, 2022|
  • Improving disaster communication

How to Improve Disaster Communication – An Interview with Chief Craig Miller

Craig Miller, former Chief of Police at the Dallas Independent School District, shares his front-line take on disaster communication. By: Mutualink Staff Chief Craig Miller spent 37 years protecting the citizens of Dallas, Texas. Beginning as a sworn police officer in 1982, he rose to the rank of Deputy Chief of the Dallas Police force – the eighth largest force in the U.S. - before retiring in 2011. During his career, he worked patrol, vice,...

February 10th, 2022|

A First Responder Alert System Information Superhighway

An Information Superhighway infrastructure can be made into a first responder alert system for safer and more resilient communities. See how Mutualink is doing this in New Hampshire, Virginia, and Indiana. When people think of infrastructure, they often think of physical infrastructures such as roads, bridges, and tunnels. That makes sense since throughout history roads and bridges have marked the advancement of human civilization. They connected people and societies, enabling the exchange of goods, ideas,...

December 17th, 2021|
  • emergency communications center

Mutualink Enables Fusion Center’s Critical Incident Response

Mutualink rapidly connects multiple entities to provide real-time data in the event of a critical incident. Collaborating entities include: law enforcement, local and state utilities, health care providers, emergency response teams, and private businesses. Real Scenarios Public safety during a hurricane in Jacksonville, Florida Crime prevention in Atlantic city, NJ The Objective Create a temporary, opt-in, communication hub to address an in-progress incident now! The Challenge Multiple safety entities—both public and private—have their own monitoring...

December 8th, 2021|
  • school administrators discussing disaster communications plan

The Only Certified System Used for School Safety and Public Safety

When implementing a disaster communications plan, it’s important to work with trusted providers. Learn more about why Safety Act certification is important to protecting the public and making communities more resilient. Preparing a disaster communications plan for school security requires several steps. [...]

December 3rd, 2021|
  • True Interoperability®: with more connectivity than any other company

Mutualink–Who We Are

An Introduction to Mutualink True Interoperability®: with more connectivity than any other company Mutualink is the leading provider of a best-in-class multimedia interoperability platform LNK360™. LNK360™ enables public safety agencies and enterprise security to share voice, video, and data for improved cross-agency communications. Mutualink is trusted by partners such as ATT FirstNet and Verizon FrontLine, and clients including law enforcement and first responders. Mutualink provides secure, scalable solutions that public safety officials rely on during...

December 2nd, 2021|
  • Police office with radio in ear

3 Ways Interoperability in Law Enforcement Improves Response

When responding to emergency situations, sharing rich, multimedia information is critical to saving lives – both police and civilians. Here are three ways interoperability in law enforcement improves police response and brings people together to make communities safer. by Dan Willingham, Mutualink Executive Director SLED Sales Traditionally, police officers roll up to emergencies with little information. Despite best efforts by dispatchers, in many situations, officers only have minimal information provided by the caller and shared...

October 26th, 2021|
  • Communications during black sky events

Communications Systems for Black Sky Events

Communications Systems for Black Sky Events Utility grid resilience never seemed more important than during the active hurricane season the nation faces in 2020. These black sky events reach across state lines, challenging federal, state and local emergency response and the communications systems that support it. For critical infrastructure, resilient operational communications systems are essential for restoration and recovery. Last fall, the Electric Power Research Institute (EPRI) conducted research to evaluate communications systems' ability to...

October 7th, 2020|
  • First Responder Lights

Verizon enhances emergency communications – Push-to-Talk Responder

Verizon enhances communications for first responders with Push-to-Talk Responder Verizon Push-to-Talk Responder enables first responders to collaborate across agencies to drive more effective, interoperable responses BASKING RIDGE, NJ – Today, Verizon introduces Push-to-Talk Responder, a mission-critical, interoperable-ready solution that delivers a more efficient way for first responders to seamlessly share and receive data, voice, and, in the future, video content to more comprehensively respond to a crisis. Push-to-talk (PTT) is a means of instantaneous communication in...

October 6th, 2020|
  • Hurricane Sandy

Manage Constant Change & Increasing Complexity

Public safety agencies have a problem. They have to find new ways to deal with constant change and increasing complexity. Constant change and increasing complexity assault your operational effectiveness and make your job harder every day. The arrow of time moves us forward into an inexplicable future. Disasters (natural or man-made), terrorism, fires, floods, and all sorts of events and incidents will continue to happen locally, regionally and nationally. All of these events have been...

November 14th, 2016|
  • Runners compete safely thanks to Mutualink security

Mutualink Use After September 2016 Explosion in New Jersey

Mutualink Use in New Jersey Atlantic City, NJ was host to a 70.3 mile Ironman Triathlon swim-bike-run event on Sunday Sept 18, culminating in a 13 mile run along the world famous boardwalk. The event occurred on the day after an improvised explosive device was detonated in nearby Seaside Park, NJ and then another explosion in New York City. Immediately following these attacks, New Jersey law enforcement officials recognized the vulnerability to race participants and...

September 22nd, 2016|