Casinos
Malls
Stadiums
Corporations
Fire Departments
Police
Higher Education
K-12 Education
Ports
Railways & Transits
Airports
Dams & Utilities
Energy & Nuclear
Financial Services
Healthcare
Housing Authority
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Commercial Facilities
US casinos, convention centers and large hotel complexes host hundreds of millions of visitors annually. Due to the high traffic volume, they need to interact with local law enforcement, other emergency agencies or federal agencies.
- Sharing radio voice, video and data securely in an emergency with local law enforcement may make the difference between life and death or help minimize the loss of property.
- With Mutualink's unique architecture, sharing can be simply accomplished without the casino giving up control of any communication resources.
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Commercial Facilities
Large corporate and commercial facilities (e.g. factories, corporate campuses, malls, office buildings) maintain advanced security operations including guard services utilizing push-to-talk radio and video surveillance. Many maintain Security Operations Centers (SOC) overseeing safety for multiple geographically dispersed facilities.
- SOCs benefit from Mutualink's ability to bridge 2-way radio systems and video management anywhere in the world, across facilities.
- Share voice, video (including cell phone streams) and data awareness.
- Instantly connect with local first responders during emergencies.
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Commercial Facilities
Large corporate and commercial facilities (e.g. factories, corporate campuses, malls, office buildings) maintain advanced security operations including guard services utilizing push-to-talk radio and video surveillance. Many maintain Security Operations Centers (SOC) overseeing safety for multiple geographically dispersed facilities.
- SOCs benefit from Mutualink's ability to bridge 2-way radio systems and video management anywhere in the world, across facilities.
- Share voice, video (including cell phone streams) and data awareness.
- Instantly connect with local first responders during emergencies.
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Commercial Facilities
Large corporate and commercial facilities (e.g. factories, corporate campuses, malls, office buildings) maintain advanced security operations including guard services utilizing push-to-talk radio and video surveillance. Many maintain Security Operations Centers (SOC) overseeing safety for multiple geographically dispersed facilities.
- SOCs benefit from Mutualink's ability to bridge 2-way radio systems and video management anywhere in the world, across facilities.
- Share voice, video (including cell phone streams) and data awareness.
- Instantly connect with local first responders during emergencies.
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Emergency Services
Prevention, preparedness and response provided by law enforcement, fire departments, emergency management, emergency medical services and public works requires significant intra-agency and inter-agency collaboration.
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Emergency Services
Prevention, preparedness and response provided by law enforcement, fire departments, emergency management, emergency medical services and public works requires significant intra-agency and inter-agency collaboration.
- Mutualink allows for secure radio interoperability with other agencies, critical infrastructure or private sector security
- Share video surveillance, photos and data files
- Maintain sovereign control over communication resources
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Government Facilities
This sector includes a variety of government-owned or private colleges, universities, schools and courthouses, national monuments and office buildings. Each sub-sector develops a plan unique to its security characteristics and needs. With Mutualink,
- Share radio voice, video and data securely in an emergency with local law enforcement and other first responders
- Reduce the time to incident resolution, which can be life-saving
- Achieve interoperable communications without ceding control of sovereign resources
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Government Facilities
This sector includes a wide variety of government-owned (federal, state, local, tribal) building to include schools, courthouses, national monuments and office buildings. Each sub-sector develops a plan unique to its security characteristics and needs.
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Transportation
The nation's ports are foundational to our nation's economy. They deliver vital goods and services to consumers, ship U.S. exports, create jobs and support local and national economic growth. Ports are complex security environments involving Federal agencies, public safety and private security forces, private corporations, rail and trucking.
- Mutualink allows for secure radio interoperability, sharing video surveillance, photos and data files between agencies and facilities
- Each agency maintains sovereign control over their communication resources
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Transportation
Millions of our nation's people are transported quickly, safely and securely by air, highway, water, mass transit rail. Transportation facilities, including airports, are soft targets for attacks on passengers and staff.
- Mutualink securely links radio, public address and intercom voice, video surveillance and data from the transportation facility to law enforcement communications
- Access to federal, state and local agencies on the nationwide interoperability network
Increase coordination between public safety first responders and on-site security
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Transportation
U.S. airports are foundational to our nation's economy. Airports are complex security environments involving multiple agencies, including Federal, public safety, first responders and private security forces, private corporations such as airlines, and supply chain corporations.
- Mutualink allows for secure radio interoperability
- Share video surveillance, photos and data files from one agency or facility to others
- Each agency maintains sovereign control over their communication resources
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Dams & Utilities
Intersecting with the Energy and Water sectors, as well as Transportation, security for Dams requires interoperability with state and federal agencies helps to mitigate risks.
- Connect disparate voice, video and data assets throughout the larger utility network
Mutualink securely links voice – radio, public address, intercom – video surveillance and data from the utility facility to law enforcement communications, other first responders and federal agencies, creating multimedia interoperability
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Energy and Nuclear
Presidential Policy Directive 21 identifies energy and communications as uniquely critical due to its enabling of all critical infrastructures. Nuclear energy is federally regulated and collaborates with other federal departments as well as state and local public safety agencies.
- Mutualink enables secure radio interoperability within the agency, across agencies or with local responders
- Share video surveillance, photos and data files
- Each agency maintains control over their sovereign resources
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Financial Services
Potential risks include power outages, natural disasters and cyberattacks affecting insurance companies and credit and deposit institutions. Risks are mitigated through coordination between public and private sector partners.
- Ensure safe and secure Command Center communications
- Share voice, video and data with law enforcement as needed for location protection
Establish global intra-company communications for executive and expat welfare
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Healthcare
This wide-reaching sector deals with daily incidents as well as hazards from terrorism, infectious disease, and natural and man-made disasters. Though local in terms of reach, healthcare is managed at all levels of government from federal to regional to local.
- Requires all-hazard preparedness planning for natural and man-made disasters
- Critical communications between facilities and public safety during daily events to natural and man-made disasters requiring mass triage or evacuation.
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Housing Authority
Public housing authorities effectively support the needs of the whole community by offering affordable housing, usually in densely populated environments. They address safety and security concerns and threats to residents.
- Housing authorities regularly maintain video surveillance
- Police or security staff utilize radio to communicate
- Mutualink allows for secure radio interoperability, sharing video surveillance, photos and data files between agencies and facilities
Public Safety Interoperability
Mutualink enables the secure sharing of communication and data content for streamlined operations and security within and among the entities pictured above. In our complex society, Federal, State and municipal governments and the private sector need to better communicate within and among organizations in a secure fashion without geographic bounds.
Mutualink simply places radio, video and data media onto whatever wired or wireless IP connectivity exists, secures it and enables it to be shared within and outside that organization. Mutualink is uniquely able to accomplish this through a distributed architecture and security. The architecture ensures sovereignty of the network participants; no other agency can reach in and access media that is not theirs. The security in the architecture eliminates outside threats to the content.
Public Safety Interoperability
The Problem We Solve
Mutualink overcomes the public safety challenges of needing to keep communications siloed and private in some cases, while needing to collaborate with other agencies and jurisdictions in other cases. As we evolve from a close-knit narrowband neighborhood to a wide-reaching broadband world, the benefit of sharing video and data is as important as the need to share voice.
After action reports frequently cite lack of communications as a point of failure during both exercises and actual incidents such as active shooters. Recommendations often include implementing technology to facilitate bridging of disparate radio systems when multiple agencies and jurisdictions respond to a single event. In these cases, the goal is to share situational awareness – a goal on which Mutualink is focused. Mutualink enables the secure onboarding of media and content regardless of the type (e.g. voice, video, information) or method of connectivity.
The Solution
Mutualink provides secure inter-agency and cross-border communications with a network of networks. We offer an invitation-based IP network that bridges any media – voice, video and data – shared from any device. The Interoperable Response and Preparedness Platform (IRAPP) network supports the interconnection of land mobile radio (LMR), VoIP push-to-talk, wireline, cellular, satellite telephone, public address and intercom systems. Schools and private enterprise can stream live video (analog or IP) without giving up control.
Interoperable Communications
For public safety, interoperable communications means overcoming the limitations of radio, video and information siloes. As a first responder priority, it means that local, state, territorial and federal agencies and private entities can collaborate to resolve incidents, regardless of whether they have a previously-executed Memorandum of Understanding (MoU). It means that no one needs to give up control of their radios or video management systems. Most importantly, it means never having to hear a dispatcher say, “I don’t know how to bridge the systems.”
Reducing Time to Resolution
The result and intent of highly coordinated communications is to reduce the time it takes to resolve incidents. In worst-case scenarios, saving time means saving lives. Even in daily altercations, time saved results in avoided escalation. In repeated drills and exercises, Mutualink technology is proven to reduce time to incident resolution by as much as 50%.
Public Safety Agencies Prepare for FirstNet
Mutualink was a proud technology partner for a mock disaster drill in Arizona led by state, local, and tribal public safety agencies. The exercise included testing of Band 14 interoperability, in advance of the much-anticipated roll-out of FirstNet Public Safety Broadband Network.
National Vision Whitepaper
Despite a decade of significant investments and concerted efforts, a pervasive, national communications interoperability solution for emergency response has remained a bridge too far with, at best, small pockets of interoperable communications ability existing among a few select agencies. Emergency events such as the World Trade Center attacks, the Columbine School shootings, Hurricane Katrina, the Deepwater Horizon oil spill, the Aurora, CO movie theater shootings and host of other natural, accidental and man-made incidents exposed and will continue to expose the persistent and prevailing problem of a lack of effective coordinated communications between first responders and other emergency support and critical infrastructure organizations that are critical to responding to, mitigating and recovering from disasters. Perhaps we have been trying to solve the wrong problem, or at least we have been trying to solve it the wrong way.
