Preparing for an Unpredictable World

Mutualink’s mission is to reduce time to incident resolution.

Our goal is to save lives.

Our commitment to preparing for an unpredictable world

Mutualink is committed to providing secure, seamless, interoperable communications to keep communities connected in the event of a public emergency.

Our communities deserve to be protected and empowered with future-looking innovative interoperability to connect any system and any device over any network at any time.

Mutualink’s Approach to Communications

Mutualink’s hardware and software empowers agencies to seamlessly communicate.

The company connects radio, phone, video, text and data among customers on the network.

The solution grew out of needs identified after the 9/11 terrorist attacks. It is based on FEMA’s National Incident Management System (NIMS).

DHS Safety Act Certified Interoperability

Multimedia Interoperability

Mutualink is the world’s leader in Automated Emergency Response Solutions (AERS). Partners and clients trust us to provide innovative, scalable, secure solutions they rely on during emergencies and everyday to protect the communities they serve.

Mutualink, incorporated in Connecticut in 2006, is a privately-owned company based in Wallingford, CT. Research and development facilities located in Westford, MA, Mayaguez, PR and Allen, TX.

Automate your emergency response and save minutes when seconds count.

Mutualink Applications Across Sectors

Mutualink solutions enhance public safety in multiple market sectors. Enabling communication within a sector and across multiple sector, including:

Public Safety (EMS, police, fire)

Schools and universities

Hospitals and public health

Homeland security

Federal agencies


Corporate Enterprises


Shopping malls


Banking and Finance


Mutualink Fast Facts


Our Mutualink team is committed to creating boundless connections through multimedia interoperability.


Federal, state and local agencies and private entities (e.g. hospitals and mass transit) used Mutualink to coordinate communications for three Super Bowl games.


New networks are added daily to close the interoperability gap.


Mutualink’s mission is to reduce time to save minutes when every second counts. Our goal is to save lives.

Mutualink is on Your Side

Our team at Mutualink works hard to ensure we are making the world you live and work in a safer place.

Mutualink has developed proprietary software to enable you to connect multiple end devices – radio, video, phones, and computers – to speed response time in emergency situations, saving minutes when every second counts. Our software LNK360™ offers True Interoperability®.

True Interoperability® facilitates multi-channel communications across a wide range of existing systems and devices used in school safety alert systems, public service departments, hospitals, airports, and more.

At Mutualink, it’s our passion to make communications better, clearer, faster, and easier. At Mutualink, we have a special sense of satisfaction knowing that our solutions help you save lives.

School Shootings Response

While our interoperable emergency response solutions are used in the public service and private business sectors, one of our priority areas is school safety. Despite the efforts of governments and school districts to keep students, teachers and staff safe, incidents of mass violence in our schools occur with alarming regularity. The only way to prepare for an emergency is to be constantly vigilant and prepared to respond swiftly and Mutualink’s technology provides the power to do just that.

Our team created LNK360™ software to connect radio, voice, text, video, live camera feeds and other critical data in one central location, viewable to all emergency responders. LNK360™ Interfaces with push-to-talk (PPT), mission-critical push-to-talk (MCPTT), and over-the-top push-to-talk (OTT PTT) technology provides seamless, real-time connections.

Federal Funding for School Violence Prevention Programs

Federal funding sources such as the US Department of Justice’s School Violence Prevention Program are available to fix security gaps, using Mutualink solutions because they exceed school safety best practices. Mutualink helps schools navigate the grant application process.

In some states, Alyssa’s Law mandates school panic button systems that automatically alert first responders to an emergency. In other states where  Alyssa’s Law is not mandated, schools are taking matters into their own hands and inquiring about panic buttons and other technology for school safety alert systems. Our priority is to protect all of  our children in schools by building the best emergency response solutions.

The Future of Mutualink

Mutualink has created True Interoperability® with the best solutions for connectivity between radio communications systems, school safety networks, police departments, first responders, and other public and private service departments. Our team works to drive innovation, improving existing systems and introducing new solutions  to improve public safety.

Having a reliable, interoperable multichannel communication system during any emergency from school violence to natural disasters can mean the difference between life and death. Our systems save lives.