12 Feb Operational Success Blog 2
Blog #2 – Practice, Practice, and Practice
By: Mark Anderko – Sr. Director of Program Operations for Mutualink Inc.
How do you get to Carnegie Hall? The answer: Practice, Practice, Practice. This phrase is defined by an emphatic guidance on the role of practice (training) to learn a desired skill set.
Emphatic: Showing or giving emphasis, expressing something formally and clearly
Skill: The ability to do something well; competence, mastery, expertise
How do we get there? Development of Program Operations and Routines that build confidence
Athletes, entrepreneurs, public speakers and actors all realize the importance of self-confidence. Lack of confidence can impede us from achieving our peak performance. But self-confidence can help us overcome obstacles and pursue and use the skills we own. As a result, we succeed.
Development of a solid training and operationalization program
Training is essential to ensure that everyone knows what to do when there is an emergency or disruption of business operations. Everyone needs training to become familiar with protective actions, programs, tools and technology platforms that are designed to enhance capabilities. With training, we reduce the time of the response event.
Growth through Functional Training: Functional Training drives actions to be performed. These driven actions assist the operator and the agency’s development. The use of controlled functional training events creates confidence and competency.
End Game: An Agency and the Operator can confidently apply the use of tools and acquired skill sets to the changing the dynamics of real world events so that they can bring quick resolution to the crisis at hand.
Everyday is a Training Day
So how do we get to Carnegie Hall? The answer: Practice, Practice, Practice.
Mark Anderko, Mutualink’s Sr. Director of Program Operations, is a retired Deputy Chief of Police from New Jersey with 28 years of experience in Law Enforcement and Emergency Management. In addition, Mark Anderko has served as an adjunct instructor for undergraduate and graduate level courses in Police Science and Emergency and Disaster Management.
Mutualink provides secure interoperable communications and information sharing solutions for emergency management, first responders, schools, and private security and protective service providers worldwide. Mutualink’s products empower agencies to interoperate and communicate. The company connects radio, phone, video, text and data among thousands of customers on the network. The solution grew out of needs identified after the 9/11 terrorist attacks, when FEMA presented the National Incident Management System (NIMS).