News Room

Wallingford, CT – In the six months since New York Governor Andrew Cuomo announced the “NY Responds” disaster response and recovery initiative, Mutualink has worked closely with the New York Division of Homeland Security and Emergency Services (DHSES) to deploy the company’s interoperable communications platform statewide. With Mutualink’s advanced technology, emergency officials across New York are able to securely share information – including voice, video, text and data files – with local governments and state agencies in real time with one easy-to-use platform.

Santa Clara, CA – With fan safety emerging as the day's big winner, Mutualink is celebrating a victory off the football field as part of the highly-successful security operation for Super Bowl 50. Mutualink's communications platform enabled secure, real-time collaboration and information sharing among local, state and federal agencies, as well as private entities such as utilities and mass transit. The technology provided unprecedented situational awareness to law enforcement – from Super Bowl City in San Francisco, to media day in San Jose, to the big game in Santa Clara – protecting nearly 2 million football enthusiasts who converged on the Bay Area last week.

Albany, NY – Governor Cuomo announced the New York State Division of Homeland Security and Emergency Services’ Office of Emergency Management has completed the Phase One rollout of NY Responds, the State’s new approach to disaster response and recovery. With the completion of Phase One, county emergency management agencies can now connect with the New York State Emergency Operations Center in Albany to improve coordination and cooperation during a disaster or emergency.

“NY Responds is transforming and strengthening the way this state responds to disasters and other emergency situations,” Governor Cuomo said. “This new approach is key in executing a coordinated response which helps communities stay better informed when an emergency situation occurs and recover more quickly.”

Wallingford, CT – Mutualink today announced an alliance with one of the Nation's top school safety and security experts, William "Bill" Smith, to improve schools' preparedness and response in emergency situations through advanced communications technology. As the founding member of American School Safety.com, LLC and principal of Jennings Smith Associates , Mr. Smith brings over […]

Wallingford, CT – Mutualink today announced that the company’s secure communications platform for real-time collaboration has received Designation and Certification from the U.S. Department of Homeland Security (DHS) under the SAFETY Act (Support Anti-terrorism by Fostering Effective Technology). Mutualink is the only multimedia interoperable communications product certified under the SAFETY Act and included on the “Approved Products List for Homeland Security.” Mutualink’s DHS Designation and Certification are effective through October 31, 2020.

The SAFETY Act, which was authorized as part of the Homeland Security Act of 2002, provides legal liability protections to providers of anti-terrorism technologies that could save lives in the event of a terrorist attack. Mutuaink’s Certification is the highest level of certification available under the SAFETY Act and requires an extensive and rigorous product review process involving product quality assurance, operational effectiveness and product capability and reliability verification, among other criteria. Having achieved this, customers using Mutualink’s certified technology now have protection under the SAFETY Act from lawsuits or claims arising from acts of terrorism.

Chicago, IL – At IACP 2015 today, Mutualink introduced Edge @Team – one of the first-ever Push-to-Talk (PTT) offerings to enable users to securely send and receive streaming video, voice and text in real time. The added “Push to See” functionality is extremely useful for law enforcement, public safety personnel, and any organization using PTT as part of their daily communications needs. Unlike alternative solutions, @Team exists on a nationwide, secure broadband network, enabling unprecedented inter-agency communication. Demonstrations of @Team’s capabilities can be seen at Booth 2244 at IACP.

As Mutualink’s latest mobile solution for first responders, @Team seamlessly integrates into the Interoperable Response and Preparedness Platform (IRAPP) – the nation’s largest nationwide network of state and local responder agencies, emergency operations centers, and other critical entities. Within this environment, @Team will provide LTE (either commercial 4G or FirstNet) to LMR functionality and deliver and receive real-time video situational awareness to talkgroups and interoperable communication sessions. Mutualink’s solution is priced competitively with currently-available PTT products, while offering significant value-added features.­

WALLINGFORD, Conn., – Mutualink has developed the world’s first wearable communications gateway that enables first responders to share multimedia information with command posts and other agencies in real time over secure wide area networks. In emergency situations where saving time = saving lives, the Wearable Smart Gateway™ (WSG™), powered by the tiny and ultra-low power Intel® Edison™ chip, significantly reduces response times and helps first responders overcome the classic challenges of situational “blindness.”

The WSG bridges critical devices used by first responders – including body cameras, heart rate monitors, locator beacons, and other handheld sensors – and instantly and securely transmits this data to relevant parties. This capability vastly improves situational awareness and provides unprecedented interoperability to first responders.

Wallingford, CT – Mutualink, Inc. and IP Access International announced a new disaster resilient emergency communications solution for public safety and critical infrastructure entities that enables real time, interoperable voice, video and data communications during major disasters. The solution ensures that agencies maintain critical interoperable communications with other agency partners and critical infrastructure entities, even in cases where traditional communications networks are rendered inoperative. By combining Mutualink’s national always-on interoperable network (known as the IRAPP) with IP Access’ advanced broadband satellite solution, agencies can ensure connectivity with critical partners and services in times of disaster. Mutualink’s rapidly growing IRAPP network is the only emergency interoperability network of its kind, also used in daily operations, with more than 1,000 public safety and critical infrastructure entities participating on a nationwide basis.

Wallingford, CT – New York Governor Cuomo’s newly-unveiled “NY Responds” provides advanced emergency management technology from Mutualink to every county in New York State, at no cost to them. With Mutualink’s interoperable communications solution, emergency officials across New York will be able to securely share real-time information with local governments and state agencies. Hundreds of agencies across the U.S. and the globe rely on Mutualink to improve communication and coordination, however, New York is among the first in the nation to implement the technology solution statewide.

How Mutualink Works:

Mutualink integrates telephone, radio, video and file sharing into one interoperable application.
The technology enables emergency managers and first responders to share information securely, seamlessly and in real time.
The Mutualink GUI can be accessed via desktops, laptops, tablets, and smartphones, providing interoperability wherever its users are.