Mutualink is a premier communications solutions manufacturer. Mutualink has revolutionized the way police, fire, schools, hospitals and other critical assets collaborate.
We are a nimble, fast-moving small company with innovative emergency communications technologies. We look for team members who see our vision and who have the motivation and skill to help us transform crisis communications. Mutualink offers a diverse and challenging work environment for people who want to make a lasting contribution to improving America’s public safety and homeland security communities.
Join us – we believe we can save lives together.
The primary responsibility of the Vice President of Product Management is to implement and direct all aspects of the Company’s product development strategy and implementation from the point of conception through the sales delivery and product utilization lifecycle. This position is a senior level executive role that will interface with the engineering, finance, marketing and sales functions of the organization, and its executive sponsors. The product management role will be the driving mechanism to identify, assess and define product viability within a compelling strategic business framework by facilitating the delivery of high value solutions to the market.
The responsibilities of the Vice President of Product Management will include developing product and product enhancement opportunities through market research, working with customers and user groups, participating in field exercises and interacting with domain experts to achieve critical insights into the current and future priority needs of our customers. The role requires combining these findings with general requirements, specifications, timetables, pricing, penetration and profitability analysis, time to market, product positioning and competitive differentiation, and helping shape internal and external marketing strategies.
The success of the Vice President of Product Management will be measured on a multi-factor, outcome-based approach. The key measures of performance will focus on:
The Vice President of Product Management will report to the President of the Company and will work closely with the Vice President of Engineering, the Senior Vice President of Sales, the Director of Marketing, Chief Financial Officer, the Director of Customer Service, Field Engineering and Director of Implementation, Training and Policy to coordinate and drive product development and delivery priorities to address sales and market needs. The Vice President of Product Management will also be asked to periodically attend board of directors’ meetings and present strategic planning information and report upon progress with regard to material initiatives.
The Vice President of Product Management is expected to be a positive, motivating force, while imposing performance accountability in all critical areas to timely achieve objectives. The successful candidate will help create a culture focused upon product, innovation, quality and real-world value.
The Vice President of Product Development will be expected to develop an overall strategic framework and vision for advancing the company’s product portfolio for competitive market dominance. This position requires, among other functions:
The Vice President of Product Management should have a strong technical background and in-depth product management experience leading a successful product organization or division within the field of telecommunications, networking and routing, wireless broadband, and IP voice and video. Working experience with FirstNet, Verizon Public Safety Core, 4G LTE, PTT over cellular, MCPTT, LMR, P25, broadband satellite, IoT, and principles of cybersecurity are strongly preferred. A background having managed both software and hardware based technical products is a strong plus.
A bachelor’s degree in electrical or computer engineering from a top tier university along with a record of having worked as an engineer during their career in relevant areas is necessary. Post graduate degrees in relevant technical or business management are a plus.
The Vice President of Product Management will be expected to quickly acquire an excellent technical understanding of the Company’s software solution and hardware platforms, and should be capable of conversing with technical personnel at the system and subsystems level, including being conversant in network design, network and media protocols, operating systems, codecs, software programming languages, and client based and native mobile applications. This should be complemented with a current knowledge of industry and technology trends as applied to the public safety and security space, and continual understanding of competitive developments.
The Vice President of Product Management is not only a technical leadership position. It is a business leadership position that requires excellent business acumen and financial analysis skills. The Vice President of Product Management must be capable of performing general financial analysis and working with the CFO and other financial personnel in preparing forecasts, sales penetration modeling, cost of sales analysis, pricing and margin analysis and similar activities. He/she should also have strong written communication skills and will be expected to work in a variety of areas where the review and preparation of written materials is critical.
The Vice President of Product Management should be capable of working efficiently in Excel, Word, and PowerPoint.
The Vice President of Product Management should have a demonstrable track record of success in leading product management efforts from conception to market delivery. Hands-on experience capturing and driving large projects to successful conclusion is critical. Other valued experience includes:
The Vice President of Product Management should be a strong communicator, keen observer, analytical and willing to challenge the status quo. This vision must be accomplished through cooperative leadership, but without compromising core principles necessary to achieving outcomes.
Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, mental retardation, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.