Senior Manager/Director of Software Quality Assurance

Westford, MA

Description

Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand in hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness, and collaboration solutions.

Mutualink is currently seeking a Senior Manager/Director of Software Quality Assurance to lead the department at our engineering facility in Westford, MA, and be part of our innovative and dynamic team.   The Senior Manager/Director of Software Quality Assurance will lead the planning and testing of a real-time collaboration application targeting the public safety, public utility and military industries. Features of the application include, but are not limited to, live video and audio streaming both to and from iOS or Android devices, integration with cloud-based services, text chat and file sharing. This environment will include scale and automation testing. 

Job Location: Westford, MA

Specific responsibilities include:

• Direct and manage and all activities related to software quality assurance
• Interact with project and engineering management to ensure a timely project completion
• Responsible for hiring, training, developing, mentoring, and motivating staff members, including college interns
• Provide hands-on technical and administrative leadership to software and cross-functional project teams throughout the development lifecycle
• Develop and execute test plans for all core products
• Direct and organize the automation of the Mutualink UI testing and other automated test suites
• Direct and participate in the design and maintenance of our QA lab and environment
• Experience in establishing, managing, and collaborating with external teams
• Ensure communication of priority and process to the QA team to meet delivery commitments

Desired qualifications include: 

• Experience with Linux and Windows operating systems; iOS, Mac, and Android operating systems a plus 
• Excellent problem solving and analytical skills
• Experience with hiring and managing remote test teams is required
• Experience in building test automation and scale testing environments is required
• Experience with agile is a plus
• Self-motivated team player with a strong sense of accountability
• Ability to work in a fast-paced dynamic team-oriented environment
• Understanding of Docker, VMs, and complex lab environment topology 
• Background in contributing to the release process; and an ability to work with engineering and deployment teams to assess deployment readiness 
• Knowledge of and experience with quality process and methodologies to include defect tracking tools and test case, test plan development, implementation and execution
• 10+ years of experience in software quality assurance role
• 5+ years of experience in management of software and SQA teams
• Demonstrable experience in testing and contribution to delivering complex software projects
• Experience in beta management a plus

COVID-19:

Mutualink may require you to be vaccinated against COVID-19 as a condition of employment prior to your start date, subject to applicable federal, state and local law. Reasonable accommodations for valid medical or religious exemptions will be considered and must be submitted prior to your start date. Furthermore, Mutualink may request that you provide proof of your vaccination status (such as providing a copy of your vaccination card) if you are fully vaccinated, subject to applicable federal, state and local law.

Equal Employment Opportunity and Affirmative Action 

Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law.  Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, gender, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, genetic information, intellectual disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.