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Senior Field Systems Engineer

Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand-in-hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness and collaboration solutions.

Mutualink is currently seeking an experienced radio and wireless technician and/or systems engineer to design and deploy networks.


Job Description:

Sr. System Field Engineers are responsible for the designing solutions, implementation, deployment and testing of Mutualink’s Interoperable Multimedia System with successful integration of public safety radio communications networks, video and telephone systems.  The ideal candidate will also have substantial experience and demonstrable success interfacing with customers.  The position requires domestic and possible international travel.  Experience designing, installing and maintaining public safety radio systems is a prerequisite.

Job Location: Arizona





  • 5+ years of experience designing and deploying public safety radio communication systems
  • Solid working knowledge of public safety two-way radio systems (including conventional, SmartNet/SmartZone, EDACS, and LTR-Net) and dispatch console systems
  • Working knowledge of FDMA, TDM, FSK, FM, AM, Spread Spectrum, RS232, RS449, V.35, T1/T3
  • Good working knowledge of BERT test sets, spectrum analyzers, oscilloscopes, network analyzers, communications monitors, and transmission test sets
  • Multiplexer and microwave experience and tower site work/grounding experience a plus


IP Network

  • 5+ years of experience designing and deploying IP Networks
  • Good working knowledge of IP networking, especially IP VPN networks (including MPLS, IP SEC tunneling, multicasting, PIM Sparse Mode, QoS, DiffServ protocol, VPN/tunnel terminations, routers, servers and firewalls)
  • Experience with setting up/configuring routers, servers, and firewalls
  • Working knowledge of IP networks and Linux systems (VoIP a plus)
  • Working knowledge of TDM, DSL, RS232, V.35, T1/T3
  • Working knowledge of setting up IP VPN tunnels through existing network connections (regardless of ISP)
  • IP Networking, IT and/or Cisco certifications is a plus



  • Experience and working knowledge of Video (Digital Video Systems, Video Compression Technology, MPEG2. MPEG4, Transcoding)
  • Familiarity with video inputs – HDMI, component, composite, S-video and VGA
  • Experience streaming HD video over the Internet
  • VMS knowledge a plus



  • Working knowledge of VoIP (SIP, H.323, SCCP) and RoIP Systems
  • Working knowledge of access control and PA systems



  • Ability to quickly grasp new products and technologies
  • Strong work ethic
  • Ability to read schematics and troubleshoot RF, network and system problems
  • Possess excellent written and verbal communications skills
  • FCC and APCO certifications a plus
  • Problem solving skills (5 whys, root cause countermeasure)
  • 4-year college degree is preferred
  • Millitary or public safety experience preferred
  • Customer service skills (friendly, responsive and helpful)
  • User training experience a plus
  • Willing and able to travel 75%+ (Passport required)
  • Self-starter who needs little supervision
  • Willing to work closely with Sales, Support and Engineering personnel


Compensation:  We offer a competitive compensation and benefits package (Health, Vision, Dental and Group Life Insurance, 401K Plan & Match, PTO, and Holiday Pay), a great team to work with and a mission that you can be part of that will absolutely make a difference. This position offers a fixed annual base salary. The annual salary range for this position is $70,000-$130,000 based on an individual's overall qualifications, experience, skill level, geography, expertise, and education/training at time of hire.  Promotional and advancement opportunities are available to reach top pay.  This pay range can be modified at any time at the sole discretion of the Company.

Interested candidates should send a resume to


Equal Employment Opportunity and Affirmative Action

Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, intellectual disability, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.

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