Senior Field Systems Engineer – Video/IP Networks

Qualified candidates must be lawfully authorized to work in the U.S.

Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand-in-hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness and collaboration solutions. To learn more, please visit


Job Description 

Video/IP Network System Field Engineers are responsible for the implementation, deployment, and testing of Mutualink’s Interoperable Multimedia System with successful integration of public safety video, access control, radio and telephone systems.  The ideal candidate will also have substantial experience and demonstrable success interfacing with customers.  The position requires domestic travel.  Experience designing, installing, and maintaining public safety video systems is a prerequisite.


Required Skills/Qualifications


  • Experience and working knowledge of video (digital video systems, video compression technology, MPEG2. MPEG4, transcoding)
  • Suggest improvements to existing systems, design, install and test new solutions and equipment
  • Strong knowledge of encoding standards (H.264, AAC, GOP structure, I-P-B-frame schemes, profiles, bit-rates, aspect ratios)
  • Strong knowledge of video content management systems (video CMS) and video players
  • Familiarity with video inputs – HDMI, component, composite, S-video, and VGA

IP Network

  • Five years+ experience designing and deploying IP Networks
  • Good working knowledge of IP networking, especially IP VPN networks (including ONVIG, MPLS, IP SEC tunneling, multicasting, PIM Sparse Mode, QoS, DiffServ protocol, VPN/tunnel terminations, routers, servers and firewalls)
  • Experience with setting up/configuring routers, servers, firewalls
  • Working knowledge of IP networks and Linux systems (VoIP a plus)
  • Working knowledge of TDM, DSL, RS232, V.35, T1/T3
  • Working knowledge of setting up IP VPN tunnels through existing network connections (regardless of ISP)
  • IP Networking, IT and/or Cisco certifications is a plus


  • Ability to quickly grasp new products and technologies
  • LMR radio experience a plus
  • Ability to read schematics and troubleshoot RF, Network and System problems
  • Possess excellent written and verbal communications skills
  • FCC and APCO Certifications a plus
  • 4-year college degree is preferred
  • Military or Public Safety experience preferred
  • Customer service skills (friendly, responsive, and helpful)
  • Willing and able to travel 75%+ (Passport required)
  • Self-Starter needs little supervision
  • Willing to work closely with sales, support, and engineering personnel


  • Competitive base salary and sales-based commissions
  • Medical and other related employee benefits
  • Competitive 401K plan with company matching


To apply, please send your resume to



Mutualink may require you to be vaccinated against COVID-19 as a condition of employment prior to your start date, subject to applicable federal, state and local law. Reasonable accommodations for valid medical or religious exemptions will be considered and must be submitted prior to your start date. Furthermore, Mutualink may request that you provide proof of your vaccination status (such as providing a copy of your vaccination card) if you are fully vaccinated, subject to applicable federal, state and local law.


We offer a competitive salary and benefits package. Interested candidate should send their resume to


Equal Employment Opportunity and Affirmative Action

Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, intellectual disability, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.

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