Health Care Security and
Emergency Response

Proven Innovation for Better Security & Safety

The Mutualink Solution

Real-time Coordinated Response When It Matters Most

Mutualink’s platform enables seamless communication between audio and video systems within the enterprise and beyond. This includes the ability to connect different radio systems, PTT mobile apps, mobile phones and line phones in real time when and as needed. It also allows for the secure sharing of live video streams, the sharing of floor plans and other data. All within a secure collaboration environment.

Plug & Play

Use your existing systems. There’s no need to buy or replace equipment. Our system smartly connects to what you have, regardless of system type or manufacturer. Mutualink is simple and network agnostic. Use any broadband connection including cable, 4G/5G wireless, broadband satellite or other IP connectivity.

Privacy Protected – HIPAA Compliant

Healthcare providers are subject to strict patient privacy and confidentiality requirements under HIPAA. In addition to employing multiple layers of dynamic AES 256 encryption and secure RSA authentication  technology, Mutualink’s solution uniquely meets the structures of privacy requirements like no other.

First, through our innovative, patented secure incident and invitation system, your enterprise has total discretionary control of with whom and when you wish to share information. This is key under the HIPAA public health and public safety exceptions during emergency situations. Moreover, Mutualink does not store or keep any data. It is only a secure transport sharing mechanism. When you start or join a session, you control what systems and resources you wish to share with others, and no other party can see or access your assets. There are no shard IP addresses or trusted party login credentials, meaning an external party cannot seek to gain remote access or control over your systems. That is why we are used and trusted by hundreds of hospitals to meet HIPAA requirements while addressing the critical need to share data.

What Mutualink Does for Hospitals Like Yours

Mutualink is a powerful platform. It enhances your internal and external response capabilities in emergencies. Used daily as a communications tool to enhance routine operations, it reduces costs and increases efficiencies. Ways our customers use our platform:

Integrated Security Communications Across Multiple Locations – We bridge existing radio systems across locations, instead of replacing them with expensive new wide area radio systems.

Mass Casualty Coordinated Response – Customers use Mutualink to create seamless community security networks with partners to exchange and communicate status and critical information.

Key Event Monitoring – Customers use Mutualink to stand up event monitoring with local law enforcement for large events, so they are at the ready to respond to urgent care needs. Events include marathons, concerts, sporting events, dignitary visits, holiday celebrations, inaugurations and more.

Quick Response Alerts (Amber & Silver Alerts) – Mutualink’s platform can instantly connect and share information with internal security personnel and external law enforcement, fire officials and emergency medical personnel when time-sensitive alerts occur.

EVAC/ Hazard Containment /Overflow Go Kits – Mutualink is available in portable Go Kits, enabling set-up of emergency communications for remote continuity of emergency operations and connectivity to EOCs, partners and telephone networks.

Cost Effective Push-to-Talk Augmentation or Substitution – Save money replacing or augmenting expensive radio systems with state-of-the-art mobile PTT applications. Our PTT clients offer both voice and two-way real-time video sharing.