New Integrated Communications systems eliminate gaps in communication during emergencies; helping protect more than 600,000 residents in the county. 


Brevard County, FL, October 19, 2022 – Brevard County is the first County in Florida to have an enhanced emergency response system in place to help law enforcement and hospitals communicate directly in real-time during any emergency.

During a mass casualty incident or natural disaster, hospitals play a critical role in planning and response. It is critical that hospitals are able to communicate instantly with each other and with emergency management officials. With Mutualink’s technology, law enforcement and hospitals can now instantly communicate with voice, live stream video and pictures to first responders in real-time, eliminating gaps in communication. This technology will also help police and hospital personnel communicate directly during day-to-day emergencies.

A new study shows two nurses are assaulted every hour. Mutualink’s system will allow dispatchers and first responders direct access to the hospital’s camera systems and floor plans, so police can have that critical real-time information as they are responding to an emergency.

This new system is now connected to the Florida Department of Transportation, the State of Florida Watch Office in Tallahassee and FEMA, improving Brevard’s County emergency preparedness.

Brevard County dispatch center

“During any incident, gaps in communication are the number one failure, leading to slow response times. We have to commend Sheriff Wayne Ivey for bringing this life-saving technology to his county,” said Joe Mazzarella, Mutualink President. “He understands how this technology is a game changer when it comes to responding to incidents and emergency preparedness.”

“Having the ability to instantly communicate and access live stream security cameras and floor plans transforms how law enforcement officers respond during an emergency. Whether responding to an incident at the hospital or coordinating during a major incident, law enforcement will no longer be responding to emergencies blind,” said Sheriff Wayne Ivey, Brevard County. “During an emergency, when every second matters, this technology will save minutes.”

“It is so important to be able to communicate as much information as we can with first responders and other hospitals,” said Robert Contreras, Manager of Emergency Preparedness at First Health.  “This system helps enhance our security at the hospitals and better prepares our doctors and nurses to plan during natural disasters like hurricanes or mass casualty situations.”

This system was paid for through the Cares Act Grant and brings full capability to Parrish Medical Center, Rockledge Regional Medical Center, Melbourne Regional Medical Center, Health First.


About Mutualink, Inc.: Mutualink, Inc. is the leading technology provider of a best-in-class intelligent multimedia network that enables public safety community partners to securely share voice, text, video, and data for instant communications and real-time data sharing. Certified by the U.S. Department of Homeland Security SAFETY Act for interoperable communications, partners and clients trust Mutualink, Inc. to provide innovative, scalable, secure solutions they rely on every day and in any emergency.

Published On: October 19th, 2022 / By / Categories: Press Releases /