Technical Writer

Remote, US

Description

Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand in hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness, and collaboration solutions.

We are actively looking for an experienced and detail-oriented Technical Writer to join our team.

Responsibilities

  • Coordinate documentation specifications and design with product management and product development
  • Manage many documentation projects simultaneously with limited supervision
  • Organize, write, and maintain high-quality documentation for audiences of varying technical abilities
  • Collaborate with SMEs of all internal teams to proactively gather the required information
  • Learn and use Mutualink products
  • Manage all aspects of documentation projects from estimation to delivery
  • Ensure that deliverables conform to the company style

Qualifications

  • Extensive portfolio of superior writing examples that you are prepared to discuss.
  • Proven technical, writing, and oral communication expertise
  • Proven experience in documenting web-based and mobile applications
  • Strong problem-solving and analytical skills
  • Proven expertise in working with MadCap Flare, FrameMaker, Adobe products
  • Experience with an Agile project management and source control tools, such as Jira and GitLab
  • Experience with Confluence
  • 5+ years of experience as a software technical writer

Bachelor’s degree or equivalent work experience

 

We offer a competitive salary and benefits package. Interested candidate should send their resume to careers@mutualink.net

As a U.S. Federal Government Contractor, Mutualink will require you to be vaccinated against COVID-19 as a condition of employment.  Reasonable accommodations for valid medical or religious exemption will be considered.

Equal Employment Opportunity and Affirmative Action

Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, intellectual disability, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.

Interested in this position? Email your resume and cover letter to careers@mutualink.net.

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