Site Reliability Engineer

Remote, US


Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand in hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness, and collaboration solutions.

Mutualink’s Infrastructure Engineering Team is seeking a talented Site Reliability Engineer to join us. Our mission is to work collaboratively with Product Development, Quality Assurance, and Customer Support to deliver, monitor, and maintain Mutualink's products and services. We do not cut corners and we do not take the easy route. We encourage critical thinking, discussion, and an ongoing desire to improve. We are intentionally casting a wide net and do not expect candidates to possess ALL of the following skills. These are the directions our group wants to explore and are seeking the right people to help us get there. 

As a principal contributor to the Mutualink Interoperable Response and Preparedness Platform (IRAPP), this position is a versatile opportunity to contribute to the success of the platform by leveraging the latest technologies within a collaborative team of engineers.


  • Developing requirements for new services, engaging in iterative development on infrastructure and applications, and integrating services in the live environment
  • Own and operate services that Mutualink applications rely on to serve our customers
  • Evaluate and select modern technologies to build automation solutions for Mutualink services
  • Audit and secure services across development, test, and live environments



  • Knowledge of Linux & Windows environments, source code control systems, and release management
  • Expertise working with virtualization technologies like VMware, Hyper-V and/or Xen
  • Experience using containerization and orchestration technologies like Docker, LXD, Kubernetes and/or Swarm
  • Direct experience with AWS - EC2, IAM, S3, VPC, VPN
  • Experience with Cloud deployment technologies (Terraform, etc.)
  • Knowledge of federation with LDAP solutions like Active Directory, ForgeRock, or SailPoint
  • Experience with one or more configuration management tools like Ansible, Salt, Chef, or Puppet
  • Experience with monitoring, reporting, and logging tools at local and cloud scale like Splunk, ELK Stack, or Nagios
  • Excellent verbal and written communication skills
  • Excellent analytical and troubleshooting skills
  • Prior experience in a fast-paced environment


Bonus Experience

  • Installing and configuring Identity Providers and knowledge of OpenID, OAuth2, and SAML
  • Python, Golang, or Rust experience
  • Knowledge of TCP/IP and familiarity with network equipment like Cisco, HPE, or Cumulus


We offer a competitive salary and benefits package. Interested candidate should send their resume to


Mutualink may require you to be vaccinated against COVID-19 as a condition of employment prior to your start date, subject to applicable federal, state and local law. Reasonable accommodations for valid medical or religious exemptions will be considered and must be submitted prior to your start date. Furthermore, Mutualink may request that you provide proof of your vaccination status (such as providing a copy of your vaccination card) if you are fully vaccinated, subject to applicable federal, state and local law.


Equal Employment Opportunity and Affirmative Action

Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, intellectual disability, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.

Interested in this position? Email your resume and cover letter to

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