Client Solutions Executive

New Jersey

Qualified candidates must be lawfully authorized to work in the U.S.


Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand-in-hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness and collaboration solutions.

Job Location – Northern New Jersey


Job Description

The Client Solutions Executive will be responsible for generating sales within their assigned territory by consulting, influencing, presenting and selling the Mutualink suite of products. The ideal candidate must have trusted advisor skills and experience to confidently engage state officials, mayors and other elected officials, public safety chiefs and key community leaders, including executives within the commercial and healthcare verticals. The candidate must understand and be able to confidently use technology and have a proven record of sales growth, productivity and customer leadership. This position is ideal for the individual who cares about the “mission” and would like to make a positive change in their career while making a lasting contribution to improving America’s public safety and emergency preparedness in a way that can save lives.

At Mutualink we have 5 guiding values around what we believe and how we behave to be GREAT:  Growth, Respect, Excellence, Accountability, and Teamwork.  We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We also provide a remote work environment including, flexible time-off, support for volunteer work, performance recognition, excellent employee benefits, and more. If this sounds like a company you would like to work for, apply today!

Job Responsibilities

  • Develop and support key relationships with customers and partners, and close sales opportunities within the assigned territory by working with state and local government leaders, public safety agencies, hospitals, schools, and private sector companies with confidence
  • Business Development Artistry - Responsible for articulating the business plan and business opportunity with continuous learning and improvement in industries such as government, education, healthcare, transportation/ports, oil/gas/energy, and Smart Cities
  • Responsible for account management, account support, and opportunity development, while maintaining an active sales funnel
  • Present and demonstrate Mutualink’s easy-to-use products with confidence
  • Interact with all Mutualink stakeholders to support account and sales accuracy, revenue protection and growth, and customer satisfaction
  • Through a Trusted Advisor/Consultative Selling methodology, identify customer needs related to the Mutualink portfolio of product capabilities, problem solve, inspire the customer to act, and be a strategic competitor
  • Influence and respond to RFI’s, RFP and appropriate customer/partner requests
  • Represent Mutualink at tradeshows and industry conferences
  • Participate in appropriate associations, speak to local community groups, and attend various public safety meetings to present and share our exciting vision
  • Ability to travel within territory on a regular basis for customer meetings and Occasional travel outside of territory will also be required

Job Qualifications

  • 5+ years in direct sales with a track record of meeting/exceeding revenue quota and territory growth
  • Sales experience in the public safety sector a plus, but not required
  • Government or large enterprise technology sales experience a plus
  • Technology awareness in public safety, Smart City, SaaS (Software as a Service) and IoT (Internet of Things) Solutions a plus
  • Former military, law enforcement, public safety professionals, ASIS membership a plus
  • Exceptional verbal and written communications, and presentation skills required
  • Experience in CRM using SalesForce and Hubspot a plus
  • Advanced negotiation and presentation skills
  • Computer proficiency required, including use of Word, Excel, PowerPoint, Salesforce and a working knowledge of internet-based technology concepts preferred
  • Bachelor’s degree or equivalent work experience



  • Competitive base salary and sales-based commissions
  • Medical and other related employee benefits
  • Competitive 401K plan with company matching


Equal Employment Opportunity and Affirmative Action

Mutualink, Inc. (“Mutualink or Employer”) is an equal employment opportunity and affirmative action employer, dedicated to the policy of nondiscrimination in employment on any basis prohibited by law. Mutualink is committed to providing equal employment and advancement opportunities without consideration of race, color, religious creed, age, sex, sexual orientation, gender identity or expression, marital status, national origin, ancestry, veteran status, intellectual disability, genetic information, disability, or other legally protected status, unless there is a bona fide occupational qualification under applicable Connecticut statute excluding persons in one of the foregoing protected groups. Additionally, Mutualink will take affirmative action to ensure workplace equality, avoid all forms of discrimination, and develop a workforce that is representative of all segments of the population.

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